What Clients Say About Working With Carol

I found LTCA (Long Term Care Associates) online, and I really liked how their website listed their agents with bios and qualifications. I reached out to Carol Guilbault and she was very quick to respond to my email, which was critical for us. Not only is Carol quick at replying to her emails, but she's also reached out to me via phone and text, calling and texting me at the right times and when I needed her most. She quoted us multiple insurance coverage options and plan types from different companies, including hybrid policies, and she made great suggestions for us to consider when we were trying to figure out what we needed and what to pick. You can tell that Carol is very knowledgeable in her field because she's able to explain everything in different ways until you understand, and she was always able to answer all my questions and concerns. Another quality about Carol is how she worked endlessly to make sure we were taken care of; she's very competent and dedicated. I think Carol truly cares for the people she represents and I feel lucky to have found her. I highly recommend Carol and her exceptional service!

I can't believe I'm saying this, but Carol made getting long term care insurance downright enjoyable. Of course, that would not have been possible if she had not also been super helpful and clear about the choices, addressed all of my questions, helped me with my calculations and maintained amazing efficiency, responsiveness and professionalism the whole time. I talked to two other "sales people" before talking to Carol and she made me 100% sure I chose the right LTC specialist and, most importantly, the best policy for our needs. Thank you!

I was highly impressed with Carol Guilbault's professionalism and extensive knowledge of LTC insurance. I found her an amiable and enthusiastic expert who was always eager to answer any questions about the process. Her responses to my inquiries were swift, honest, and helpful enabling me to make the best decision for a LTC plan. Thank you, Carol, for your patience, outstanding service, and consideration of my insurance needs!

My journey into learning about and purchasing Long Term Care insurance was quite amazing! This is due to Carol. Her approach was calm and free of any pressure. Carol has an extensive knowledge of all the options available and helped me find the one that fit my personal needs. She was clear, concise and responsive during the entire process. Mind you - I had many questions. She was able to show me in writing the answers each time. The outcome of this journey for me was having peace of mind over my future care needs.

Carol has been wonderful to work with on getting my long term care policy set up. Her professionalism inspires welcome confidence that I am in good hands with someone who really knows what she is doing. Her friendly nature allows comfort and connection. Her attention to detail inspires trust that she truly has my best interest at heart and is willing to go the extra mile to get my needs met in the best way possible. Thank you, Carol!

When I came across Carol's professional profile online, I was impressed by her many years of experience in the industry along with her certification in long term care insurance. My first impressions proved to be true as Carol was an valuable resource in helping me to find the best policy for my needs. Carol was very prompt in answering my many questions, at the same time she recognized I needed time to understand and digest the various terms and concepts which define a long term care policy. I truely appreciate her patience. I would definitely recommend Carol as she is a true professional in the field of long term care insurance.

Carol took the time to understand my needs, shared a range of options on policies and payment terms, and helped me quickly get everything set up. From our first call to having a policy in place took just a few contacts and only a couple hours in total to apply and get verified. I never thought I'd be this excited about an insurance policy. Carol made the entire process really clear and smooth with great communication throughout. She is a pleasure to work with.

Most people like me who are shopping for long term care insurance have no idea what they're doing, and are pretty soon acquainted with how complicated and intimidating the process and choices are. I had the very good fortune of being referred to Carol through a professional organization, and I can't recommend her highly enough. She's an industry expert in every sense of the word, but also caring, approachable, and dedicated to securing the right coverage for her clients. She walked me through all my options with patience and expert advice, and I know I ended up with the right long term care choice for myself and my family. You'll never find a better advisor in this business than Carol!

Carol was fantastic to work with for my long term care insurance needs. The options could have been overwhelming, but Carol has an outstanding ability to narrow down the options quickly, presenting only those that met my needs. Her experience is specific to long term care, which means she is very knowledgeable about each carrier's process and she has the relationships with them to get answers to questions early on. Her communication is excellent throughout the entire process and the support team she works with is equally as organized. Carol is professional, knowledgeable, personable and gets the job done. I couldn't ask for anything more!

Carol is just simply wonderful. I was given Carol's name by a friend when looking for long term care insurance a few years back. Talking about long term care insurance is not fun. It's depressing actually thinking about your future, but Carol is patient, thorough and didn't at any time make me feel "less than" with all the questions I had. I also appreciated her not trying to oversell me on coverage. She took time to ask questions about my husband and then worked to match the best policy for us. What impressed me the most when collaborating with her was her honesty and her knowledge about long term care insurance. When the long term care insurance debacle took place in WA in 2021, my 27 year old son was panicking wondering what he should do. Carol took time to advise him on the best route for him to go, even though she knew she would be benefitting financially from that advice. That speaks to her character, integrity and her desire to help navigate the LTC system. Thanks again Carol for all your help.

Carol was fantastic to work with for our LTC needs. Not only was she extremely knowledgeable about current plan options but was also patient with any questions we might have. Once we decided, she also went above and beyond making sure everything was scheduled and completed on a timely basis. Her responses were always quick making the process super easy. She even went above and beyond to help us save even more $$. If you're considering Long Term Care but not quite sure if it's for you, I highly recommend Carol and LTCA. They'll definitely make sure you find the best choice for your personal situation.

Carol Guilbault is a pleasure to work with. She is responsive and professional. She answered all my husband's and my questions, of which we had many. She clearly explained our different options for long term health policies and helped us navigate the application and approval process. We are fully satisfied with the product we purchased.

After delaying any decision on a Long Term Care (LTC) policy for decades, as we reached 70 my wife and I decided to explore the various annuity, insurance and long term care (LTC) products that would protect us and provide coverage for senior care if we ever needed it. Choosing the correct policy can be an overwhelming experience as there are so many confusing options with various buy-in amounts and benefits and tax considerations relating to the source and method of financing the policy. Fortunately, we connected with Carol Guilbault. Carol really knows this business and has knowledge and access to many different types of policies and can explain in simple English the costs, including different methods, to finance the policies and the benefits of various insurance/policy products. She made a very complex situation easy. She is a great listener and was always available to answer questions and guide us to the best option for us. We highly recommend her.

Thank you Carol for your patience, responsiveness and the detailed analysis to the end of customizing the perfect long term care plan for us! We will recommend you to all of our friends. We truly appreciate you taking care of us.

Carol helped make a complex policy comprehensible and was always available to guide us through the process.

We are so happy we connected with Carol Guilbault to help navigate the complexities of purchasing Long Term Care. Carol is incredibly informed, and her clarity and expertise made all the difference. She took the time to answer all our questions and broke down the nuances of the options available, ensuring we felt confident in our decisions. If you're looking to truly understand your Long Term Care options, we would highly recommend Carol.

Carol was a great listener, made good suggestions to meet our specific needs, always responded to our questions quickly, knows the Long Term Health Care industry inside and out, and overall, is a fabulous, trustworthy person. I highly recommend working with her!